Account & Data Deletion
Last updated: 2026-07-18
You can request deletion of your Mero account and associated personal data at any time. This page explains what is deleted and how to make a request.
How to request deletion
- In the app or website: open your Account settings and choose "Delete account".
- By email: send a request from your registered phone/email to [email protected] with the subject "Delete my account".
What gets deleted
- Your account and profile (phone number, display name).
- For providers: your listing, service areas, and gallery content.
- Reviews and messages associated with your account.
What we may retain
We may retain limited information where required by law, to resolve disputes, prevent fraud and abuse, or enforce our terms. Aggregated or anonymized data that no longer identifies you may be retained.
Timeframe
We process deletion requests within 30 days. We may contact you to verify the request came from the account owner before deleting.
Contact us
For help with deletion, contact [email protected].